Service

CRM-aware avatars for follow-ups and FAQs

We connect avatars to your CRM where they can provide personal messages, provide frequently asked questions, and follow-up with customers. This makes it smarter and more interactive and it seems to be customised to every user.

1.

Individual Customer Follow-Ups.

The CRM-sensitive avatars, which we use, send customers a unique follow-up message depending on their interactions. This makes the experience personalised leading to increased satisfaction and loyalty.

2.

Instant Responses to FAQs

The automatically generated answers to frequently asked questions give quick and precise responses with Avatars. This reduces the wait time and makes sure that the customer receives the information he requires when he requires it.

3.

More Interactive Service, Smarter

Avatars are able to tap into your CRM, so each interaction will be personal and appropriate. The outcome is smooth sailing, entertaining experience to your customers.

4.

Enhance Productivity and participation

When you have avatars with basic dealings, your group can work on other more demanding assignments. Cleartwo provides a more efficient, interactive and scalable customer-service offering.