c2-new-logoc2-new-logoc2-new-logoc2-new-logo
  • Home
  • About Us
  • Services
    • Web Design & DevelopmentWeb Design & Development
    • E-CommerceE-Commerce
    • Branding & Creative ServicesBranding & Creative Services
    • Digital MarketingDigital Marketing
    • AI & AutomationAI & Automation
    • CRM Systems & IntegrationCRM Systems & Integration
    • IT Support & Managed ServicesIT Support & Managed Services
    • Digital Strategy & ConsultancyDigital Strategy & Consultancy
    • Business VoIP & Unified CommunicationsVOIP Phone System
    • Digital SignageDigital Signage
    • Schools IT SupportSchools IT Support
  • Solutions
  • Case Studies
  • Blog
  • Book a consultation
✕
Zak
17 Jan 2026 - 12:38 PMEmail Migration, Marketing Success, How to Create a Strong Corporate Brand,

Top M365 Admin Mistakes UK Firms Keep Making

audience engagement,Business Continuity,How to Create a Strong Corporate Brand,Cleartwo,Achieve Online,Marketing Success,Shopify Scaling,Marketing Trends,Email Marketing,
Published by Zak on J f, 2026
Categories
  • Email Migration
Tags
  • audience engagement
  • Email Marketing
  • How to Create a Strong Corporate Brand
  • Marketing Success
  • Marketing Trends

M365 admin errors? Oh, yes, they are afflicting every corner. Let’s divulge the reasons they are persistently tripping UK businesses and the way to save you from them.

Honest truth, Microsoft 365 is magnificent, however, it could be pretty worlds apart if you are in a rush or just go by your own guess.

Numerous brands in the UK talks about using M365 simply as it is. But getting it done is ultimately the cat’s foot if everything goes as planned. Then emails break, security gets shaky, costs creep up. That’s where Cleartwo steps in and sorts the chaos, fr.

Significance of M365 Admin Mistakes in Today’s Scenario

Let’s face it. Microsoft 365 is more than just an email. It covers your company documents, chats, security, and the entire business process.

For example, if a wrong setting could lead to blocked emails or data exposure. No joke. When the UK GDPR is thrown into the mix, the penalties are significantly higher.

Microsoft 365 admin dashboard showing email and security settings

Check this out, the Microsoft 365 admin center truly is the first place you will see your email domains and security controls aggregated. It is mind-boggling just how many settings admins struggle with each day.

Multiple Domain Email Migration Done Wrong

Multiple domain email migration sounds simple. Add a domain, move mail, job done.

But real talk? DNS trips people up every time. MX records flip too early, mail disappears into the void. That’s just bad energy.

This is one of the major M365 admin errors that we catch at Cleartwo, particularly in the case of growing UK brands.

Required Items that Most Admins Bypass

Before you begin working with Microsoft 365, fix your basics first. Not doing so? This would lead to big regrets in the future.

  • Global admin access
  • Full DNS control
  • Proof of domain ownership
  • Backup plan ready
  • UK GDPR check
  • Clean user list

Also, be sure to check your licensing. Business Basic is cheaper, but Business Premium unlocks the essential security tools. That is seriously a game changer.

Switching Microsoft prices coming in 2025 and 2026 means that lazy licensing options will cost you more. No doubt.

If you are doubtful, the Cleartwo’s Microsoft 365 management team gives you a proper assessment.

Step By Step: How Admins Actually Break Email

Here’s typically the move where the road deviates.

Adding Domains Without a Plan

Admins just directly strip in the domains to the admin centre and speed through DNS verification.Both DNS control and domain ownership proof are IRrefutably very important when using Microsoft 365.

TXT records get missed. MX records switched too soon. Boom no incoming email.

Follow Microsoft’s official guide for adding a domain to Microsoft 365. Seriously, take it slow.

Migrating Mailboxes All at Once

High key mistake. Moving everyone at once is risky AF.

Pilot it first with five to ten users. Learn the vibe, then scale up.

Microsoft Learn breaks down migration types clearly on mailbox migration.

Forgetting Aliases and Routing

Users usually need multiple addresses, for example, sales at .co.uk and .com.

Admins skip alias mapping, and then replies bounce, and then clients get confused, which is a rookie move.

This is basic Exchange Online setup, however, people still trip up with it.

Best Practices That Actually Work

Let’s change the script a bit. These moves will save you the time and stress no cap.

  • Pilot migrations first
  • Document every DNS change
  • Use email aliases properly
  • Schedule MX switch wisely
  • Keep an eye on mail flow
  • Communicate with your users

Simple tasks. Maximum output.

Again, email and systems such as cloud-based CRM and business automation must be aligned. This is where the momentum gathers and the magic happens.

Common Problems and How to Fix Them

Let’s take a look at the usual pain points, bruh, these are old wine in new bottles.

Email stops after migration
Cause: MX records wrong.
Fix: Roll back MX and double-check DNS.

Users missing old emails
Cause: Incomplete mailbox sync.
Fix: Re-run the migration batch.

Spam issues spike
Cause: SPF, DKIM, DMARC not set.
Fix: Configure security records the right way.

Visit Microsoft’s page on migration best practices to discover more.migration performance.

Security Mistakes that Admins Still Make

This one is massive. Literally.

Admins are either skipping MFC entirely or are just leaving it optional. This is literally playing with fire.

UK businesses are walking a very fine line with GDPR. Email data is personal data, period.

Make MFA mandatory. Tighten those admin roles. Utilise Defender.

Cleartwo often provides M365 with IT security for SMEs to cover that gap.

Also, think of the AI to speed up the threat-monitoring. It is totally, a game-changer.

Cost Implications People Ignore

Microsoft 365 is changing its pricing again. It’s crazy.

Business Basic and Business Premium are on the rise. Add-ons collect quickly.

Migrations gone wrong lead to downtime, and downtime is much more expensive than licenses.

Plan smarter, save cash. That’s all there is to it.

We often find businesses overpaying as a result of the fact that licenses were not thoroughly reviewed after growth. Do not be that business.

There is No Option To Ongoing M365 Management

Set & Forget? What?

Set it and forget it? Negatively!

Domains require ongoing checks. Users leave. New tools emerge.

Quarterly audits remain vital and clean.

Carefully integrate with your digital marketing and e-commerce platforms – no loose ends.

If your M365 connects to your website or portals, involve your web dev team early on.

Cleartwo continually supports you through ongoing optimisation using IT support for businesses.

Useful Resources Worth Bookmarking

Stick to the official sources. Discard random blogs.

Microsoft Learn is filled with treasure. Like Wikipedia, breaks down concepts easily like what Microsoft 365 includes.

These help you understand features without the sales fluff.

Why Cleartwo Gets This Right

We don’t guess. We plan.

Cleartwo manages Microsoft 365 as a system not an email.

For example, cloud-based email migration to AI marketing tools and custom CRM, everything syncs.

That’s how it is.

Frequently Asked Questions

Is multiple domain email migration risky?
No, if planned properly. DNS timing is everything.

Do UK GDPR rules affect M365 email?
Yes. Email stores personal data that must be protected.

Which licence is best for UK SMEs?
Business Premium is usually worth it for the extra security.

Can M365 integrate with cloud CRM?
Yes. There are native and third party options.

Should admins manage M365 alone?
Low key, no. Expert support saves time and money.

Ready To Fix Your M365 Setup?

If your Microsoft 365 is a mess, you’re not the only one.

Cleartwo aids UK businesses in not just cleaning it up and locking it down but also scaling it the right way.

Let’s go! You can reach out to us and get your M365 energy back on track.

Share

Latest Blogs

  • Why Upgrading Office 365 Unlocks Hidden Benefits
    Jessica - 16 Jan 2026 - Office 365
  • AI Content Creation Quality at Scale
    Adam - 15 Jan 2026 - AI
  • Stop Pretending Your SEO Works: Get Real with Cleartwo
    Adam - 15 Jan 2026 - SEO

Services

  • Web Design & Development
  • E-Commerce
  • Branding & Creative Services
  • Digital Marketing
  • AI & Automation
  • CRM Systems & Integration
  • IT Support & Managed Services
  • Digital Strategy & Consultancy

Tags

24/7 IT Support Achieve Online AI analytics AI automation AI Impact AI in Marketing AI In Social Media AI technology AI transformation Analytics Artificial Intelligence audience engagement Boost Shopify Sales Brand Guidelines Brand Identity Brand Strategy Business Expansion Business Growth Cart Optimization Cleartwo Customer Relationship Management Cybersecurity digital marketing digital signage Email Marketing Future Tech Graphic Design IT Security Logo Design Managed IT Services marketing strategy Marketing Success Marketing Trends Online Marketing Search Engine Optimization Shopify Scaling Smart Signage Stunning Graphics Viral Marketing Visual Branding visual communication Visual Identity visual marketing Visual Symbols web development
Sara
Sara - Email Migration
16 Jan 2026 - 1:04 PM

Gmail to Office 365 Migration Guide

Sara and Omar collaborating in a UK office during a Gmail to Office 365 migration discussion.

Your business deserves a better website

Get in touch – let’s start a new project!

Start a project now

Selected Cases

All AI CRM Graphic Design IT Support SEO Shopify Websites
  • Kidstime

    AI

  • imFixed

    AI

  • GS Kang Haulage

    AI

  • Kings Castle

    AI

Load More

Trusted by and working alongside world-class technology partners

We can’t imagine running the business without Cleartwo’s IT support. They’re responsive, proactive, and always one step ahead our systems have never been more stable or secure.

Lavina

Pretty Little Thing - IT Support Manager

The rebrand was a game changer. Cleartwo captured the essence of who we are and gave us a visual identity that truly stands out. Every detail felt considered and on-brand.

Adam

DKU Performance - Managing Director

Our online visibility skyrocketed within months. Cleartwo’s digital marketing team didn’t just manage our ads they built a full growth strategy that delivered real results and helped us outshine our competitors.

Megan

Skrubz - Marketing Manager

Cleartwo completely transformed our website it’s faster, easier to use, and already generating more enquiries. The team understood our business perfectly and delivered exactly what we needed, on time and beyond expectations.

Chris

Osteopaticare - Operation Director

A Beautiful Women

Latest news & articles

All AI CRM Digital Marketing Digital Signage E-Commerce Email Migration Graphic Design IT Support Logo and Branding News Office 365 School Support SEO Shopify Social Media VOIP Websites
Email Migration
- 17 Jan 2026 - Zak

Top M365 Admin Mistakes UK Firms Keep Making

Zak - Email Migration
17 Jan 2026 - 12:38 PM

Top M365 Admin Mistakes UK Firms Keep Making

Digital Signage
- 17 Jan 2026 - Sara

Smart Display Solutions For UK Businesses

Sara - Digital Signage
17 Jan 2026 - 11:37 AM

Smart Display Solutions For UK Businesses

Social Media
- 17 Jan 2026 - Sara

Unlock Sales Magic: Your Guide to YouTube Shopping

Sara - Social Media
17 Jan 2026 - 11:26 AM

Unlock Sales Magic: Your Guide to YouTube Shopping

Office 365
- 17 Jan 2026 - Adam

Stop These M365 Admin Mistakes UK Businesses Keep Making

Adam - Office 365
17 Jan 2026 - 10:14 AM

Stop These M365 Admin Mistakes UK Businesses Keep Making

E-Commerce
- 16 Jan 2026 - Satnam

What Are AI Influencers For E-Commerce And Why Are UK Brands Buzzing About Them

Satnam - E-Commerce
16 Jan 2026 - 9:19 PM

What Are AI Influencers For E-Commerce And Why Are UK Brands Buzzing About Them

AI
- 16 Jan 2026 - Omer

AI Threat Detection For Office 365

Omer - AI
16 Jan 2026 - 8:36 PM

AI Threat Detection For Office 365

SEO
- 16 Jan 2026 - Jessica

SEO Proven Techniques to Rank Higher In 2026

Jessica - SEO
16 Jan 2026 - 6:43 PM

SEO Proven Techniques to Rank Higher In 2026

CRM
- 16 Jan 2026 - Sara

Skip Hire Booking System That Works

Sara - CRM
16 Jan 2026 - 5:38 PM

Skip Hire Booking System That Works

Shopify
- 16 Jan 2026 - Zak

How to Track TikTok Shop Sales in Shopify No Stress!

Zak - Shopify
16 Jan 2026 - 4:21 PM

How to Track TikTok Shop Sales in Shopify No Stress!

Next
Visit Our Blog

Questions? Reach us
Monday – Friday from 9am to 5pm

Blogs

  • AI Skills Gap What Your Team Needs
    Omer - 13 Jan 2026 - AI
  • SEO Proven Techniques to Rank Higher In 2026
    Jessica - 16 Jan 2026 - SEO
  • CRM Requirements Checklist That Saves You Money
    Adam - 12 Jan 2026 - CRM

Services

  • Web Design & Development
  • E-Commerce
  • Branding & Creative Services
  • Digital Marketing
  • AI & Automation
  • CRM Systems & Integration
  • IT Support & Managed Services
  • Digital Strategy & Consultancy

Locations

Manchester Head Office: 0161 285 0652 [email protected]

Aura House, London Square, Stockport, SK1 3GB

Birmingham Office: 0121 271 0161 [email protected]

Bentley Mill Close, Walsall, West Midlands, WS2 0BN

London Office: 0207 112 5211 [email protected]

21 Knightsbridge, London, SW1X 7LY

Cookie Policy | Privacy Policy

Registered in England and Wales. No. 07322277 | VAT Reg No: GB 159 458 075

© Cleartwo 2026. All Rights Reserved. Powered by Cleartwo