Introduction

SMEs which commonly face the issue of having low finances, small-sized IT teams, and unpredictable technology-related requirements, are in total different situation from large corporations, which are equipped with IT departments. Unlike large corporations that rely on a whole IT department to take care of everything, SMEs need to make sure that the cost of the solutions is not too high while dealing with the efficiency and security of their technology that will support the business outcomes.

This guide outlines IT support best practices for SMEs, focusing on practical strategies to maintain reliable IT systems, safeguard data, and enhance employee productivity.